If you have never watched The Late Late Show with Craig Ferguson you should stop reading and go to his website on CBS and watch a few clips.  What makes him so funny is his use of non-verbal comedy combined with a conversational delivery that often leaves Amber and I dying with laughter.  He is [...]

Have you ever tried to create a budget and actually keep track of every single penny you earn and spend (yes, even that $0.99 Lady GaGa download) for more than 3 months?  Ever tried to use Excel, Quicken, Microsoft Money or a similar product to download all of your bank statements, credit card expenditures, and [...]

The Anchor Inn is a historical Bed and Breakfast on the island of Nantucket about thirty miles off the coast of Cape Cod, Massachusetts.  It sits quietly on Center Street amidst the old grey and white wooden homes that give Nantucket its character.  The Inn is a short and pleasant walk (about 5 minutes) from [...]

I read a post by John Jantsch (@ducttape) today discussing the idea; “The right customer is always right”.  It got me thinking about what I value most about the level of customer service provided by a company.  The following list is what I value and what I hope to provide to my customers: 1) High [...]